| 1. | Cancelling your subscription |
| | Describes how to cancel your subscription |
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| 2. | How will I know how my child is doing in the program? |
| | Describes how Headsprout keeps you informed of your child's progress in the program. |
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| 3. | What reading products does Headsprout have for the home market? |
| | Describes the reading products Headsprout has available for the home market. |
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| 4. | Is the program available on a CD? |
| | Explains why Headsprout is not available on CD. |
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| 5. | What do I need in order to use Headsprout? |
| | Explains our minimum requirements. |
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| 6. | Will the program help a child with reading problems or special needs? |
| | Describe how Headsprout works with special needs children. |
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| 7. | How does Headsprout compare to other reading programs? |
| | Describes what sets Headsprout apart from other reading programs. |
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| 8. | How can I decide if Headsprout is right for my child? |
| | Provides guidance for you to make the decision whether or not Headsprout is right for your child. |
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| 9. | What will my child learn? |
| | Describes what skills and strategies your child will learn after using Headsprout products. |
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| 10. | What should I do while my child is at the computer using Headsprout? |
| | Provides tips on what you should do when your child is using Headsprout. |
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| 11. | Can I use the program with more than one child? |
| | Explains our license policy. |
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| 12. | Is there a time limit on completing the episodes? |
| | Describes the time limit for completing episodes. |
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| 13. | Can lessons or episodes be repeated? |
| | Describes how the lessons/episodes can be repeated and how this affects your child's performance reports. |
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| 14. | Can I pay by check or money order? |
| | Describes the options you have to pay for Headsprout products. |
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| 15. | Why do the first 40 Episodes of Headsprout Early Reading have to be completed first? |
| | Describes why epiosdes 1-40 must be completed prior to using episodes 41-80. |
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| 16. | How much does it cost, and is there a guarantee? |
| | Describes the cost of our products as well as our no hassle guarantee. |
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