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Frequently Asked Questions

Frequently Asked Questions (and our answers) are below. For more information, please contact us. If you have a technical question, please visit our Help section or contact our Technical Support Group.

1. Cancelling your subscription
Describes how to cancel your subscription
2. Is the program available on a CD?
Explains why Headsprout is not available on CD.
3. How will I know how my child is doing in the program?
Describes how Headsprout keeps you informed of your child's progress in the program.
4. What reading products does Headsprout have for the home market?
Describes the reading products Headsprout has available for the home market.
5. How can I decide if Headsprout is right for my child?
Provides guidance for you to make the decision whether or not Headsprout is right for your child.
6. Will the program help a child with reading problems or special needs?
Describe how Headsprout works with special needs children.
7. How does Headsprout compare to other reading programs?
Describes what sets Headsprout apart from other reading programs.
8. What will my child learn?
Describes what skills and strategies your child will learn after using Headsprout products.
9. What do I need in order to use Headsprout?
Explains our minimum requirements.
10. What should I do while my child is at the computer using Headsprout?
Provides tips on what you should do when your child is using Headsprout.
11. Can I use the program with more than one child?
Explains our license policy.
12. Is there a time limit on completing the episodes?
Describes the time limit for completing episodes.
13. Can lessons or episodes be repeated?
Describes how the lessons/episodes can be repeated and how this affects your child's performance reports.
14. Can I pay by check or money order?
Describes the options you have to pay for Headsprout products.
15. Why do the first 40 Episodes of Headsprout Early Reading have to be completed first?
Describes why epiosdes 1-40 must be completed prior to using episodes 41-80.
16. How much does it cost, and is there a guarantee?
Describes the cost of our products as well as our no hassle guarantee.

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Frequently Asked Questions